Skip to main content

Digitel Internet Service Provider



I made a positive review about Digitel before, but now I am becoming upset with regard to their internet service. Honestly, I am really fed up with how they handle their customers. Here is my story :

We were using PLDT DSL before in our internet cafe, but because of high expenses paying internet bills we decided to switch to a much cheaper cost internet provider which is Digitel. In all fairness, for almost 2  months using it, we were not encountering any trouble, the speed of the internet is quite the same with what PLDT has except if the customers are playing online games; they were experiencing log or delays but it's still okay...we were able to maintain our regular customers. Until we reached our third month using the service, and up to by now, we begin to encounter internet disconnection up to 4 hours or worst 8 hours. We started getting in touch with their customer service but most of the time we were receiving no answers at all. We also tried visiting their branch office in Dasma but what they  can only do is to send a report to their technical department and asked us to wait for their technician to visit our internet cafe. Worst scenario, we needed to wait up to 24 hours for the technician to come.

I am no longer happy with Digitel internet, I have this same feeling during the time I was using PLDT DSL. However I can't just ask them to discontinue the service, this is because we have a 24 month contract bond. And come to think of it, what other internet providers can give exceptional service...PLDT? SMART? GLOBE? well, I guess none.I am just hoping that things will change and I am hoping it will be as soon as possible.

Share/Bookmark

Comments

  1. Same experience sir dito po location ko sa Los Baños sa totoo lang nagkamali din ako sa pagpili sa digitel but the good news is anytime pwede na naman ako umalis sa kanila since natapos kuna yung contract, from my experience pagdating sa customer service sa digitel as in poor service talaga sila kailangan mahaba ang pasensya mo tulad ngayon since April-May 2010 madalakas kaming mawalan ng connection minsan nga inaabot pa ng isang araw sabi ko ok lang since vacation naman gawin na nila ang dapat ayusin, eto na ang ang bad news since last vacation 2010 until now June 22.2010 less than 100kbps ang connection na rerecieved ko pag hapon sobrang bagal talaga.

    ReplyDelete
  2. hindi pa naman ako umabot sa ganyan, sana lang wag talaga, sobrang malaking epekto kasi sa kita pag mabagal ang internet connection. almost 1/4 of our regular customer already find other hubs near us na. Im trying to keep my customers but as much as I wanted to digitel is making it hard for me. hope na may pagbabago naman. thanks for your visit

    ReplyDelete
  3. Same feeling here... I subscribe last 2008 and every other month may problema ang system nila... di lang yun, maingay ang phone nila, kung ulan, walang internet, kahit simpleng hangin lang wala na agad, Minsan, umabot ako ng 4k na bill, sabi ko sa CS nila, hindi ko babayadan yang bill ko hangang di naayos ang connection ko, positively, inayos naman, pero mga 1.5 month tumagal ang maligayang araw ko, until now bagal pa rin ng internet, parating may request time out. wala man lang perfect day na walang request time out... hinihintay ko lang magkaroon ng lines yung isang cable provider dito para switch na ako agad... and one thing more pala, yung technical team nila, kala mo kung sinong magaling! sinabi na nga na may sira ang model, di pa palitan, pupuntahan daw.... ang tanga naman nila, ginawa nilang bobo ang tao sa computer...

    ReplyDelete
  4. Digitel connection sucks!!! They just cut off the service without any notice and their customer service reps do not know how to answer our inquiries. WE DO NOT RECOMMEND DIGITEL for an internet connection, be it personal and specially business. They do not have logistics on how to fix their connection problems plus the customer service number is having an error.

    NEVER EVER GET DIGITEL SERVICE!

    ReplyDelete
  5. poker na nga lang ayaw pa magload pota

    ReplyDelete
  6. hayup ang bagal.putangina nyo

    ReplyDelete

Post a Comment

Popular posts from this blog

MAYA The Original Hotcake Mix Fluffy n' Tasty

When it comes to mouthwatering hotcakes and delectable crepes, Maya The Original Hotcake Mix Fluffy n' Tasty is a true winner. Not only does it satisfy your cravings with its irresistible taste, but it also offers an affordable solution for your breakfast or dessert needs. In this blog post, we will explore the product information, share some special recipes, and provide a personal review of this delightful mix. Product Information: Maya The Original Hotcake Mix Fluffy n' Tasty contains a carefully crafted blend of high-quality ingredients, ensuring a perfect consistency and flavor. The packaging proudly displays a list of components, including enhanced flour, cane sugar, milk powder, leavening agents, iodized salt, food starch-modified, and natural and artificial flavors. It's important to note that this mix contains wheat and milk products, making it essential to consider allergies. Manufactured and packed by Liberty Commodities Corporation, located at Km.23 East Servic

Ming's Pei Pa Koa Candies: A Sweet and Effective Herbal Remedy for Sore Throats

Remembering my days as a local FM DJ in our province brings back memories of delightful discoveries. One such discovery was Ming's Pei Pa Koa candies . These delectable treats became a regular part of our radio station, thanks to our thoughtful station manager who always made sure we had them in stock. Sourced from Aurora, a charming Chinese drugstore in front of FRC Mall Imus, these candies not only satisfied our sweet tooth but also served as a herbal remedy for sore throats. In this blog post, I will delve into the unique qualities of Pei Pa Koa candies and share my personal experience with this delightful treat. The Taste of Ming's Pei Pa Koa Candies: Ming's Pei Pa Koa candies stand out from the rest due to their exquisite taste. Unlike other candies with medicinal properties, these sweets offer a pleasant, sweet flavor that melts in your mouth. There is no trace of the usual medicinal aftertaste that often accompanies similar candies. On top of that, the candies emit a

How To Convert Your Lazada Wallet To GCASH?

A couple of weeks back, I got the green light for a Lazada Wallet Loan from this online lending company called Una Pay. I thought it would be perfect to use that loan to pay off my Pag-ibig Housing Loan bills in advance. But here's the kicker: my plan took a detour when I ran into some technical glitch while trying to pay the bill through the Lazada app. I have no clue why I couldn't pay it that way, even though I managed to handle my Meralco bills and other stuff using the app. So, I had to figure out how to get my hands on that Lazada wallet fund and pay my bills through another platform. That's when I stumbled upon the idea of converting the Lazada Wallet to Gcash. Surprisingly, I found this Lazada seller called Three Sisters who offered a digital service for converting Lazada wallet to Gcash. I was a bit skeptical at first, but my gut told me to check out the ratings and reviews of their shop. Thankfully, most of the reviews seemed positive. The shop seemed legit and tr